Refund Policy

1. Introduction

We are committed to ensuring customer satisfaction with their purchases. If you are not completely satisfied with your purchase, we are always here to help.

2. Eligibility for Refunds

To be eligible for a refund, you must request it within 30 days of purchase. Feng Juezi is a digital software, so please ensure you have fully utilized the trial version before requesting a refund. Proof of purchase is required.

3. Refund Process

To request a refund, please contact our customer support team and provide your order details. Once we receive and review your refund request, we will notify you of the refund status.

4. Refund Approval

If your refund request is approved, we will issue the refund through the original payment method. The specific refund time depends on your card issuer's policies.

5. Non-Refundable Items

Please note that we cannot provide refunds for the following situations: 1. Any purchase request exceeding 30 days; 2. Since Feng Juezi is a digital product, we cannot provide refunds once the activation code has been used.

6. Contact Us

If you have any questions about our refund policy, please contact us.